Play Safe, Play Smart
Responsible Gaming at 99obd
At 99obd, we believe that gaming should be an enjoyable form of entertainment — never a source of stress, financial difficulty, or personal harm. Our responsible gaming programme gives every Bangladeshi player the tools and knowledge to stay in control.
Six Pillars of Responsible Gaming
Every 99obd player must be at least 18 years old. We verify age during registration and conduct ongoing checks to prevent underage access. No exceptions are made — protecting minors is our highest priority.
Set daily, weekly, or monthly deposit caps on your 99obd account. Once a limit is applied it takes effect immediately; increasing a limit requires a 7-day cooling-off period to prevent impulsive decisions.
Choose how long you want each gaming session to last. When your chosen time is up, 99obd will display an alert and, if you have enabled it, automatically log you out so you can take a healthy break.
Enable in-session reality check notifications that display your session duration, total bets placed, and current balance at regular intervals. A gentle reminder to step back and assess whether you are still playing for fun.
Need a short break? Apply a time-out of 24 hours, 7 days, or 30 days. During a time-out your account is paused — you cannot deposit or place bets, but your account and balance are preserved for your return.
For players who feel they need a longer or permanent break, 99obd offers self-exclusion for periods of 6 months, 1 year, 5 years, or permanently. Self-exclusion is irrevocable for the chosen duration.
Our Commitment to Safe Play
99obd was built with Bangladeshi players in mind — and that means building a platform where entertainment comes first, and harm prevention is built into every layer of the experience. We recognise that while the overwhelming majority of our players engage with casino games, cricket betting, and slots purely for leisure, a small number of individuals may develop a problematic relationship with gambling at some point in their lives. Our responsible gaming framework exists to support those players before, during, and after that risk materialises.
Our approach to responsible gaming is not limited to legal compliance. We actively invest in player education, detection systems that identify at-risk behaviour patterns, and customer support training so that our team can respond sensitively and helpfully when a player reaches out for assistance. We treat every responsible gaming contact with complete confidentiality and without judgement.
Gambling is a legal adult activity that millions of people enjoy safely every day. 99obd's role is to keep it that way for every player on our platform — by offering robust tools, clear information, and a culture that genuinely values player welfare above short-term revenue. If you are playing for fun and staying in control, we are delighted to have you as part of the 99obd community. If you ever feel that gaming is no longer enjoyable or is causing you difficulty, we want to hear from you and we are ready to help.
99obd will never pressure you to continue playing, increase your limits, or re-open a self-exclusion. Our responsible gaming support is available at no cost and with no penalties to your account. Contact us anytime at [email protected].
Gambling is a form of entertainment — it is not a way to make money, pay off debts, or solve financial problems. Every game on 99obd is based on chance, and the house always has a mathematical edge over time. Please only ever gamble with money you can genuinely afford to lose.
18+ Age Restriction Policy
Access to 99obd is strictly limited to adults aged 18 years and above. This is not simply a regulatory requirement — it is a core ethical commitment. Underage gambling causes measurable harm to young people and we take every reasonable step to prevent it from occurring on our platform.
How We Verify Age
During registration, all players are required to confirm that they are 18 or older and to submit a valid government-issued identity document — such as a Bangladesh National Identity Card (NID) or passport — for verification. We use third-party identity verification technology to cross-check the details you provide against official records. Accounts that cannot be verified will be restricted until verification is completed.
Ongoing Monitoring
Age verification does not end at registration. Our compliance team conducts periodic reviews of accounts, particularly where unusual activity patterns are detected. Any account found to belong to a minor will be immediately suspended, any balance will be refunded to the payment source, and the matter will be escalated in accordance with our internal child protection policy.
Protecting Minors in Your Household
If you share a device with young people, we strongly encourage you to log out of your 99obd account when you are not using it, and to use your device's parental control or content-filtering software to restrict access to online gambling sites. Never share your login credentials with anyone, especially minors. If you believe a minor has accessed your account, contact us at [email protected] immediately.
You must be 18 years of age or older to register and play on 99obd. By creating an account you confirm that you meet this requirement.
Responsible Gaming Tools
99obd provides a comprehensive suite of player-controlled tools designed to help you set boundaries and maintain a healthy relationship with gambling. All tools are available directly through your account settings and take effect immediately unless otherwise noted. There is no charge for using any of these features — they exist solely for your benefit.
Cap the total amount you can deposit into your 99obd account within any single 24-hour period. Once set, this limit applies immediately. Reductions take effect instantly; increases require a 7-day waiting period.
Instant activationSet a hard ceiling on total deposits across a rolling 7-day window. Particularly useful for players who find daily limits too granular to manage effectively.
Instant activationControl your total monthly spend on gambling at 99obd. This is the broadest deposit control available and is recommended as a primary budgeting tool for all players.
Instant activationDecide in advance how long each gaming session will last. You will receive an on-screen alert when your time is up, and you can configure automatic logout for added enforcement.
ConfigurableReceive automatic pop-up notifications every 30, 60, or 90 minutes showing how long you have been playing and your net result for the session, helping you make an informed choice about whether to continue.
ConfigurableSet the maximum amount you are prepared to lose in a given day, week, or month. Once your loss limit is reached, your account is automatically suspended for the remainder of that period.
Instant activationApply a temporary pause of 24 hours, 7 days, or 30 days. Your account and balance are preserved. You cannot deposit, bet, or access games until the time-out period expires.
Instant activationControl the maximum stake you can place on any single bet or game round. An effective tool for high-volatility game formats like crash games or live casino tables where single-round exposure can be significant.
ConfigurableAll responsible gaming tools are available in your account settings under the "Responsible Gaming" tab once you are logged in. If you cannot locate a specific tool or need assistance applying a restriction, contact our support team at [email protected] and a trained team member will action the change on your behalf within one business day.
Self-Exclusion Programme
Self-exclusion is the strongest responsible gaming tool available on 99obd. It is designed for players who have made a clear decision that they need to stop gambling for an extended period or permanently, and who want a formal, enforceable mechanism to support that decision. Self-exclusion goes beyond a voluntary time-out — it is a binding commitment that 99obd actively enforces on your behalf.
Once a self-exclusion is applied, your account is immediately deactivated. You will be unable to log in, deposit, or access any games for the entire duration of your exclusion. Any remaining balance will be returned to your registered payment method (bKash, Nagad, Rocket, or Upay) within 3-5 business days. Marketing communications will cease immediately.
Available Self-Exclusion Periods
You may choose a self-exclusion period of 6 months, 1 year, 3 years, 5 years, or permanently. A permanent self-exclusion cannot be reversed under any circumstances. For timed exclusions, re-activation is possible only after the chosen period has fully elapsed and only following a mandatory 7-day reflection period during which you can change your mind. 99obd will not proactively contact you about re-opening your account when an exclusion period ends.
Email [email protected] with the subject line "Self-Exclusion Request", or use the live chat feature on the platform. Clearly state your full registered name, email address, and the exclusion duration you are requesting.
To protect your account, we will verify your identity before applying the exclusion. This is a brief process — our team will ask you to confirm a few account details. We do not require you to give a reason for your request.
Once verified, your account will be deactivated within 24 hours (and typically within 1-2 hours during business hours). All active sessions will be terminated and you will be logged out of all devices.
Any outstanding balance will be returned to your registered payment method within 3-5 business days. You will receive an email confirmation that your self-exclusion is active and the date on which (if ever) it is scheduled to end.
Self-exclusion applies to your 99obd account only. We strongly encourage you to also contact other gambling operators you use and apply exclusions there too. Creating a new account to circumvent a self-exclusion is a violation of our Terms & Conditions and will result in permanent closure of any new accounts detected.
Warning Signs of Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise — particularly in yourself. The following warning signs are widely recognised indicators that gambling may be shifting from a leisure activity to a harmful habit. If several of these apply to you or to someone you know, it is time to take action.
Spending more than planned. You consistently deposit or bet more than you intended to at the start of a session.
Chasing losses. After a losing session you feel a strong urge to keep playing to win back what you lost, leading to further losses.
Gambling with money you cannot afford. You are using funds needed for rent, groceries, bills, or other essential expenses to fund gambling.
Borrowing money to gamble. You have borrowed money from family, friends, or financial institutions specifically to fund gambling activity.
Lying about gambling. You hide the extent of your gambling from family members, friends, or colleagues, or feel the need to be dishonest about losses.
Neglecting responsibilities. Gambling is causing you to miss work, ignore family obligations, or fall behind on studies or important commitments.
Gambling to escape problems. You turn to gambling when you are feeling stressed, anxious, depressed, or lonely as a way to cope or feel better.
Failed attempts to cut back. You have tried to reduce or stop gambling on multiple occasions but find yourself returning despite your best intentions.
Preoccupation with gambling. You spend a significant amount of time thinking about gambling — planning your next session, reliving past wins, or working out how to fund future play.
Irritability when not gambling. You feel restless, irritable, or anxious when you are unable to gamble or when you try to reduce your gambling activity.
Increasing bet sizes over time. You find that you need to bet larger amounts to achieve the same level of excitement or enjoyment that smaller bets previously provided.
Relationship or financial strain. Gambling has caused or contributed to arguments with family members, damage to close relationships, or serious financial difficulties.
If you are concerned about a family member or friend rather than yourself, some observable signs include unexplained financial difficulties, secretive behaviour around their phone or computer, mood swings tied to wins or losses, and increasing absences from family or social events. Approach the conversation with empathy rather than accusation — a supportive response is far more effective than a confrontational one. Encourage them to contact 99obd's responsible gaming team or a professional counsellor.
Self-Assessment Questionnaire
The following questions are adapted from widely used problem gambling screening tools. Answer honestly — this questionnaire is for your personal reflection only and is not submitted to 99obd or any third party. If you answer "Yes" to three or more of these questions, we strongly encourage you to reach out for support or apply a responsible gaming restriction to your account.
Low risk. You appear to be gambling within healthy boundaries. Continue using our responsible gaming tools to maintain control.
Moderate risk. Some gambling behaviours may be harmful. We recommend setting deposit and time limits and considering a short time-out.
High risk. Your gambling patterns suggest a serious problem. Please contact our support team immediately and consider self-exclusion.
Getting Support and Help
Seeking help for a gambling problem is a sign of strength, not weakness. A wide range of professional support is available, and reaching out is the most important step you can take. 99obd's responsible gaming team is always your first point of contact — we can help you apply account restrictions immediately and signpost you to appropriate professional resources.
Our dedicated responsible gaming team is available to help you apply restrictions, discuss your concerns confidentially, and guide you toward appropriate support. All communications are handled with discretion.
Sometimes the most powerful step is simply talking openly with a trusted family member or close friend about what you are experiencing. Isolation makes gambling problems worse; connection and honesty help break the cycle. You do not have to face this alone.
Cognitive behavioural therapy (CBT) has a strong evidence base for treating problem gambling. Licensed counsellors and psychologists in Dhaka, Chittagong, Sylhet, and other major Bangladeshi cities can provide private, confidential support. Your general practitioner (GP) can refer you to appropriate services.
If gambling has caused financial difficulties, a certified financial counsellor can help you create a realistic debt repayment plan and budget. Many non-profit organisations in Bangladesh provide free financial guidance. Addressing the financial dimension is an important part of full recovery.
All responsible gaming contacts with 99obd are treated with strict confidentiality. We will never share information about your responsible gaming requests with third parties, other than as required to process a self-exclusion or comply with legal obligations. Your privacy is protected under our Privacy Policy.
Tips for Safe and Enjoyable Play
The vast majority of 99obd players enjoy gambling as a fun, social, and occasionally rewarding pastime without it ever becoming a problem. The following practical tips will help you keep it that way — whether you are a casual cricket bettor, a slots enthusiast, or a live casino regular.
Decide in advance exactly how much you are prepared to spend during a session and treat it as an entertainment cost — like the price of a cinema ticket or a meal out. When your budget is gone, your session is over. Never dip into a second fund.
Step away from the screen every 30-60 minutes. Use 99obd's session time limit and reality check features to automate this. Breaks help you reassess whether you are still enjoying yourself and prevent the tunnel-vision that can lead to excessive play.
Approach every session with the expectation that you may lose your entire budget and that this is an acceptable outcome — because you are paying for entertainment. Wins are a pleasant bonus, not a financial strategy. This mindset is the single most effective protection against problem gambling.
A losing streak is part of gambling — it is not a signal to increase your bets or deposit more money to recover what you have lost. Chasing losses is the behaviour most strongly associated with problem gambling. Accept losses as the cost of entertainment and walk away.
Never gamble when you are tired, emotionally distressed, under the influence of alcohol, or in a state of mind where your judgement is impaired. These states significantly increase the likelihood of impulsive decision-making and financial harm.
It is easy to lose track of how long you have been playing and how much you have spent, especially during an engaging cricket match or a run of slot spins. Use 99obd's built-in session stats and reality check alerts to stay informed at all times.
Gambling outcomes are determined by random number generators and mathematical probability. No strategy, pattern recognition, or betting system can guarantee a profit or overcome the house edge in the long run. Past results have no bearing on future outcomes. Play with this understanding and you will always make more rational, informed decisions.
Ready to Play Responsibly at 99obd?
You now have everything you need to enjoy 99obd safely. Set your limits, know the signs, and remember that our team is always here if you need support. Explore the platform — and play within your means.