Privacy Policy — 99obd Platform
Your privacy matters to us. This Privacy Policy explains what personal data 99obd collects, why we collect it, how we use and protect it, and what rights you have as a player on our platform. Please read this document carefully before creating your account.
Our Core Privacy Commitments
99obd collects only the personal data strictly necessary to operate your account, verify your identity, process payments, and comply with our legal obligations. We do not collect data speculatively or for purposes unrelated to your gaming experience.
99obd does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Your information is used exclusively to deliver and improve the services you have chosen to use on our platform.
All data transmitted between your browser or device and the 99obd platform is protected using industry-standard TLS/SSL encryption. Your login credentials, payment details, and personal information travel over encrypted channels at all times.
You have clear rights over your personal data, including the right to access, correct, delete, and restrict how it is used. 99obd provides straightforward mechanisms to exercise these rights, and we respond to all legitimate requests within 30 days.
Where we share data with third-party partners — such as payment processors, game providers, or fraud prevention services — we do so under strict contractual obligations that limit how that data may be used and require equivalent security standards.
99obd does not hold your personal data indefinitely. We operate clear retention schedules that determine how long each category of data is kept, based on its purpose and any legal obligations. Data is securely deleted or anonymised when it is no longer needed.
Information We Collect
When you interact with the 99obd platform — whether by registering an account, making a deposit, placing a bet, contacting support, or simply browsing the site — we collect certain information about you. This section sets out the categories of personal data we collect and the circumstances in which each category arises.
Information You Provide Directly
The majority of the personal data we hold about you is information you provide voluntarily when registering for an account or using our services. This includes:
- Identity data: Your full legal name, date of birth, and a copy of your national identity card (NID), passport, or other government-issued identity document provided during verification.
- Contact data: Your email address, mobile phone number, and residential address in Bangladesh.
- Account credentials: Your chosen username and a hashed (never plain-text) version of your password.
- Financial data: Payment method details (bKash number, Nagad number, Rocket number, Upay number, bank account or card details) used to process deposits and withdrawals. We do not store full card numbers; payment tokens are used where applicable.
- Communications data: Records of your correspondence with our support team, including chat transcripts, emails, and any documents or screenshots you submit.
- Responsible gaming data: Any self-exclusion requests, deposit limit preferences, or cooling-off elections you make through our responsible gaming tools.
Information We Collect Automatically
When you access or use the 99obd platform, certain technical and behavioural data is collected automatically by our systems:
- Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
- Usage and behavioural data: Pages visited, games played, bets placed, session durations, click patterns, search queries within the platform, and feature interactions.
- Transaction data: A full record of all deposits, withdrawals, bonus claims, wagers, and game outcomes associated with your account.
- Location data: Approximate geographical location derived from your IP address, used to verify that you are accessing the platform from Bangladesh and not from a restricted jurisdiction.
Information from Third Parties
In certain circumstances, we may receive additional information about you from trusted third-party sources, including:
- Identity verification and age-check service providers who confirm the authenticity of your NID or passport.
- Payment processing partners who confirm the status and outcome of transactions.
- Fraud detection and anti-money-laundering (AML) screening services that check your details against relevant databases.
- Analytics providers who supply aggregated, anonymised insights about platform usage patterns.
Every category of data we collect serves a specific, documented purpose — account management, payment processing, fraud prevention, legal compliance, or service improvement. We do not collect data "just in case". If you have questions about a specific data type, contact us at [email protected].
Full payment card numbers and bKash/Nagad PINs are never stored on 99obd servers. Payment credentials are tokenised and processed by our payment gateway partners using their own certified-secure environments.
How We Use Your Data
99obd uses your personal data only for clearly defined purposes. Each use of your data is grounded in a lawful basis — either the performance of our contract with you, compliance with a legal obligation, your explicit consent, or our legitimate business interests where those interests do not override your fundamental rights and freedoms.
| Purpose | Data Used | Lawful Basis |
|---|---|---|
| Account registration and management | Identity, contact, credentials | Contract performance |
| Age and identity verification | Identity, NID/passport copy | Legal obligation |
| Processing deposits and withdrawals | Financial, transaction data | Contract performance |
| Fraud prevention and AML screening | Identity, financial, device data | Legal obligation / Legitimate interest |
| Customer support | Identity, communications data | Contract performance |
| Responsible gaming tools | Responsible gaming data, usage data | Legal obligation / Legitimate interest |
| Personalised promotions | Usage, behavioural, contact data | Consent |
| Platform analytics and improvement | Technical, behavioural data (aggregated) | Legitimate interest |
| Legal compliance and record-keeping | All categories as required | Legal obligation |
Marketing Communications
If you have consented to receive marketing communications, 99obd may send you promotional emails or SMS messages about new games, seasonal bonuses (such as Eid or BPL promotions), and platform updates. You may withdraw your consent at any time by contacting our support team at [email protected] or by using the unsubscribe link included in every marketing email. Withdrawing consent does not affect the lawfulness of any marketing sent before the withdrawal.
We do not engage in automated decision-making that produces legal or similarly significant effects on you without human review. Our fraud detection systems flag accounts for human investigation; they do not automatically close accounts without a compliance officer's review.
Cookies and Tracking
99obd uses cookies and similar tracking technologies (such as local storage and session tokens) to operate the platform, remember your preferences, and analyse how the site is used. This section explains what types of cookies we use and how you can manage them.
Types of Cookies We Use
Strictly Necessary Cookies — These cookies are essential for the platform to function. They include session authentication tokens that keep you logged in, security cookies that protect against cross-site request forgery (CSRF), and load-balancing cookies. These cannot be disabled without breaking core platform functionality.
Functional Cookies — These cookies remember your preferences and personalise your experience, such as your preferred game category, display language setting, and last-used payment method. Disabling them will not prevent you from using the platform but may reduce convenience.
Analytical Cookies — We use privacy-respecting analytics tools to understand how players navigate and interact with 99obd. This data is aggregated and anonymised and helps us identify usability issues and improve the platform over time. You may opt out of analytical cookies without affecting your ability to use the service.
Marketing and Retargeting Cookies — Where you have consented, we may use cookies to understand which promotions you have seen and to avoid showing you the same offer repeatedly. These are used only with your explicit consent and can be withdrawn at any time.
Managing Your Cookie Preferences
You can control cookie behaviour through your browser settings. Most modern browsers allow you to block or delete cookies, or to receive a warning before a cookie is stored. Please be aware that blocking strictly necessary cookies will prevent you from logging into your 99obd account. Browser-level cookie settings are typically found under your browser's Privacy or Security menu. Refer to your browser's help documentation for specific instructions.
Data Sharing and Disclosure
99obd does not sell your personal data. We share it only where necessary to deliver the services you use, to comply with legal requirements, or to protect the security and integrity of our platform. Every third party that receives your data is subject to contractual obligations that restrict their use of that data to the specified purpose and require them to maintain appropriate security standards.
We share data with companies that help us operate the platform, including payment processors (bKash, Nagad, Rocket, Upay, Visa/Mastercard gateways), identity verification providers, cloud hosting partners, IT security firms, and customer support software providers. These partners act as data processors on our behalf and may only use your data as we instruct.
To deliver casino games and betting markets, 99obd integrates with third-party game studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised session identifiers to facilitate gameplay. They do not receive your full name, NID, or payment details.
We may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where we are legally compelled to do so — for example, in response to a valid court order, AML investigation, or statutory audit. We will notify you of any such disclosure where we are legally permitted to do so.
To protect all players on the platform, 99obd participates in shared fraud prevention and responsible gaming networks. Where an account is identified as fraudulent or a player registers on a self-exclusion list, relevant flagging information may be shared with participating platforms to prevent re-registration.
Some of our third-party service providers may be based outside Bangladesh. Where personal data is transferred internationally, we ensure that adequate protections are in place — including standard contractual clauses and data processing agreements — to maintain the same level of protection your data receives on the 99obd platform.
Data Retention
99obd retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. The table below summarises our standard retention periods by data category. When data reaches the end of its retention period, it is securely deleted or irreversibly anonymised so that it can no longer be linked to you as an individual.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | AML and legal compliance obligations |
| Transaction and financial records | 7 years from transaction date | Financial record-keeping and audit requirements |
| Support communications | 3 years from last interaction | Dispute resolution and service quality review |
| Technical and log data | 12 months | Security monitoring and fraud detection |
| Marketing consent records | Until consent withdrawn + 3 years | Evidence of lawful marketing basis |
| Self-exclusion records | Duration of exclusion + 6 years | Responsible gaming compliance |
| Analytical/aggregated data | Indefinitely (anonymised) | Platform improvement; no longer personal data once anonymised |
If you request deletion of your personal data before the end of the applicable retention period and no legal obligation requires us to retain it, we will action your request within 30 days. Where a retention obligation prevents immediate deletion, we will restrict processing of your data to the minimum necessary to fulfil that obligation and delete it as soon as the obligation expires.
Your Privacy Rights
As a player on 99obd, you have the following rights in relation to your personal data. You may exercise any of these rights at any time by contacting our support team. We will respond to all verified requests within 30 days. There is no fee for exercising your rights in standard circumstances.
Request a copy of the personal data we hold about you, along with information on how it is used.
Ask us to correct any inaccurate or incomplete personal data held on your account.
Request deletion of your personal data where it is no longer necessary or where you withdraw consent.
Ask us to limit how we use your data while a dispute or accuracy query is being resolved.
Receive your personal data in a structured, machine-readable format for transfer to another provider.
Object to processing carried out on the basis of legitimate interests, including direct marketing.
Where processing is based on your consent, withdraw it at any time without affecting prior lawful processing.
Request account restrictions or permanent closure under our responsible gaming programme at any time.
To submit a data rights request, contact our support team at [email protected] with the subject line "Data Rights Request". Include your full registered name, the email address associated with your account, and a clear description of the right you wish to exercise. We may ask you to verify your identity before processing the request. We will acknowledge receipt within 5 business days and complete the request within 30 days.
Data Security
99obd takes the security of your personal data seriously and has implemented a range of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, alteration, or disclosure. No system can guarantee absolute security, but we maintain security practices that reflect industry standards for online gaming platforms.
Technical Measures
- All data in transit is encrypted using TLS 1.2 or higher (SSL encryption), ensuring that information exchanged between your device and our servers cannot be intercepted.
- Data at rest is encrypted using AES-256 encryption on our database and storage infrastructure.
- Account passwords are stored using one-way cryptographic hashing with salting — meaning that even 99obd staff cannot view your password in plain text.
- Our platform employs rate-limiting, bot detection, and CAPTCHA challenges to prevent automated credential-stuffing attacks.
- We conduct regular vulnerability assessments and penetration testing of our platform infrastructure.
- Access to personal data by internal staff is restricted on a strict need-to-know basis, controlled through role-based access management.
Organisational Measures
- All staff who handle personal data receive privacy and data security training as part of their onboarding and on an annual refresher basis.
- We maintain an internal data breach response procedure that enables us to identify, contain, and report security incidents promptly.
- Third-party service providers are assessed for their security posture before being granted access to personal data, and are required to maintain equivalent standards under contractual data processing agreements.
What You Can Do
You also play a role in keeping your account secure. We recommend that you use a strong, unique password for your 99obd account, never share your login credentials with anyone, log out of your account when using a shared or public device, and contact us immediately at [email protected] if you suspect that your account has been accessed without your authorisation.
Data Breach Notification
In the unlikely event of a data breach that poses a risk to your rights and freedoms, 99obd will notify affected players without undue delay. Notification will be sent to the email address registered on your account and will describe the nature of the breach, the data affected, the likely consequences, and the measures we are taking to address it.
If you notice unfamiliar logins, unexpected balance changes, or any other suspicious activity on your 99obd account, contact us immediately at [email protected]. Do not share your password with anyone — 99obd staff will never ask for it.
Contact and Complaints
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 99obd handles your personal data, we encourage you to contact us in the first instance. Our team will respond promptly and work to address your concern thoroughly.
Contacting Our Privacy Team
You may reach our privacy team by email at [email protected]. Please include "Privacy Query" in the subject line and provide your full registered name, account email address, and a clear description of your question or request. We will acknowledge your message within 2 business days and provide a substantive response within 10 business days. For data rights requests, the extended 30-day response window described in Section 6 applies.
Policy Updates
99obd may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will notify you by email to your registered address and display a prominent notice on the platform for a period of at least 30 days before the changes take effect. The date of the most recent revision is shown at the top of this page. Continued use of the platform after the effective date of any update constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you should close your account before the effective date.
Children and Minors
99obd is strictly an 18+ platform. We do not knowingly collect or process personal data relating to individuals under the age of 18. If you believe that a minor has registered on the platform or provided us with personal data, please contact us immediately at [email protected] and we will take immediate steps to verify the account and delete any data associated with a minor without undue delay. Age verification is a mandatory step in our registration process precisely to prevent underage access.
Email: [email protected]
Subject line: "Privacy Query"
Response time: within 10 business days
Data rights requests: within 30 days
Bangladesh Standard Time (BST, UTC+6)
This Privacy Policy was last reviewed and updated in January 2026. It supersedes all previous versions of the 99obd Privacy Policy. Material changes will be communicated to registered players by email at least 30 days before taking effect.
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